Excellence in Healthcare

Nikolaus Rittinghausen, the Manager of the Centre for Cultural Diversity in Ageing, shares the importance of promoting cultural diversity in aged care. Nikolous shares his personal background and what led him to focus on advocating for Culturally and Linguistically Diverse (CALD) communities. He discusses the key initiatives the Centre is working on, including digital transformation solutions to help aged care providers deliver culturally safe care. We also delve into the challenges providers face and how tailored training and resources can significantly enhance cultural safety. Finally, Nikolous offers valuable insights into the future of aged care, the role of technology, and his advice for aged care providers aiming to improve their cultural competency. https://www.culturaldiversity.com.au/

We spoke with Dr. Tanvi Dalal, founder of FicusBridge, a fast-growing technology and consulting firm specialising in navigating AN-ACC (Australian National Aged Care Classification), care minute mandates and star ratings for better care outcomes. For most aged care providers, funding management and meeting care minute targets are not particularly straightforward. Tanvi explained that while the complexities of the AN-ACC funding model can be challenging, FicusBridge’s primary goal is to help providers focus on delivering exceptional care. By streamlining funding processes, decoding care minute obligations and offering tools and strategies that align with residents’ care needs, FicusBridge ensures compliance and financial sustainability. We discuss how this enables providers to prioritise high-quality, person-centred care without being weighed down by administrative challenges. https://www.ficusbridge.com/

In this heartwarming episode of the 'Care in Action Podcast,' we have the pleasure of speaking with Esis Tawfik, the dedicated CEO of Ageing with Grace, a charity devoted to fostering connections between volunteers and isolated or lonely older adults. This episode delves deeply into the profound effects that meaningful human connections and friendships can have during the later stages of life. Esis Tawfik will share moving stories and personal anecdotes that highlight the transformative power of the volunteer work carried out by Ageing with Grace. Through these narratives, we'll explore how volunteers are not just providing companionship but also significantly enhancing the well-being, joy, and overall quality of life for the elderly. Esis will discuss the various ways in which these interactions help combat loneliness and give older adults a renewed sense of purpose and belonging. In addition, we'll uncover the reciprocal nature of volunteerism—how these interactions benefit not only the older adults but also the volunteers themselves. Esis will provide insights into how volunteering can be a deeply rewarding experience that fosters personal growth, empathy, and a greater sense of community. Listeners will gain a clearer understanding of the critical need for connection in the lives of isolated older individuals and learn about the tangible ways they can contribute to this cause. Whether through volunteering with Ageing with Grace or supporting similar initiatives, you’ll discover how you can play a role in making a meaningful difference in the lives of those who need it most. Join us for this inspiring episode to learn how simple acts of kindness and connection can have a profound impact on individuals and communities, and find out how you can get involved to help bridge the gap between loneliness and companionship. https://ageingwithgrace.org.au/